Privacy Policy

Application Name: Pocket Cash
Company Name: ALLAYPOT MICROFINANCE TANZANIA LIMITED
Contact Email: contact@allaypotmicrofinance.org

Introduction

This Privacy Policy is established by ALLAYPOT MICROFINANCE TANZANIA LIMITED (hereinafter referred to as "we," "us," or "our") and applies to the Pocket Cash mobile application (hereinafter referred to as "Pocket Cash," the "App," or the "Application").

Pocket Cash is a mobile application designed to provide convenient and accessible loan-related financial services to eligible users.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, share, and safeguard your personal information when you access or use Pocket Cash.

We handle personal information in accordance with applicable data protection laws and regulations.

Please read this Privacy Policy carefully before using our services. If you do not agree with this Policy, please discontinue using the Application.

1. Collection of Personal Information

To provide loan services, verify user identities, assess creditworthiness, prevent fraudulent activities, and maintain application security, we may collect certain categories of personal information.

1.1 Personal Identification Information

When you register an account or apply for a loan, we may collect the following information:

We collect this information to verify your identity, assess your loan eligibility, process loan applications, determine suitable loan amounts and repayment terms, and fulfill applicable legal obligations.

We implement appropriate security measures to protect personal information during collection, transmission, processing, and storage.

1.2 Emergency Contact Information

During the loan application process, we may request emergency contact information, including the contact person's name, phone number, and relationship with you.

This information is collected for account verification, fraud prevention, risk management, and related security purposes.

Before providing emergency contact information, you should ensure that the relevant contact person has been informed and has agreed to the sharing of their information.

Pocket Cash does not automatically access, read, or upload contacts stored on your device.

All emergency contact information is manually entered by the user within the Application.

We do not use emergency contact information for unrelated marketing or advertising purposes.

1.3 Location Information

Pocket Cash may request access to your device's location information when necessary to support identity verification, evaluate security risks, and prevent fraudulent activities.

Location information may be used to:

Where device permission is required, we will request your authorization before accessing location information.

You can manage or revoke location permissions through your device settings. Restricting access to location information may affect certain verification or loan application functions.

We do not use location information for unrelated advertising purposes without appropriate authorization.

1.4 Device Information

To maintain application security, prevent fraudulent activities, and improve performance, Pocket Cash may collect certain technical information about your device, including:

We may use this information to identify potentially fraudulent activity, prevent unauthorized access, troubleshoot technical issues, and improve application compatibility.

We collect only the device information reasonably necessary for the operation, security, and improvement of our services.

2. Use of Personal Information

We use the personal information collected through Pocket Cash for legitimate purposes related to the provision and management of our financial services.

2.1 Loan Application and Management

Your information may be used to:

2.2 Risk Assessment and Fraud Prevention

We may process relevant personal and device information to detect suspicious activities, prevent fraudulent applications, verify account authenticity, and protect the security of financial transactions.

2.3 Customer Support and Communication

We may use your contact information to send important service-related communications, including:

2.4 Service Improvement

We may analyze application usage information, technical performance data, and user feedback to improve functionality, resolve errors, strengthen security, and enhance user experience.

Where appropriate, we may use aggregated or anonymized information for internal analysis.

2.5 Legal Compliance

We may process or retain personal information when necessary to comply with applicable laws, regulatory requirements, lawful requests, and other legal obligations.

We will not use your personal information for materially unrelated purposes without appropriate notice or consent where required.

3. Sharing and Disclosure of Personal Information

We respect the confidentiality of your personal information and do not sell personal information to third parties.

We may share limited personal information in the following circumstances.

3.1 Authorized Service Providers

We may engage authorized service providers to assist with payment processing, technical infrastructure, customer support, fraud detection, and credit assessment.

These providers are required to use the information only for authorized purposes and maintain appropriate security safeguards.

3.2 Financial Service Partners

Where necessary to provide loan services, we may share relevant information with authorized financial institutions, payment service providers, or other transaction processing partners.

Such sharing is limited to information necessary for the relevant services.

3.3 Legal Requirements

We may disclose personal information when required by applicable laws, valid legal processes, or lawful requests from competent authorities.

We may also disclose information where legally permitted and necessary to prevent fraud, protect users, or defend legitimate legal rights.

3.4 Business Transfers

In the event of a merger, acquisition, restructuring, or transfer of business assets, relevant personal information may be transferred as part of the transaction, subject to applicable privacy protections.

4. Storage and Retention of Personal Information
4.1 Secure Storage

We store personal information using appropriate technical and organizational safeguards designed to prevent unauthorized access, disclosure, alteration, or loss.

These safeguards may include encryption, secure data transmission, access controls, and security monitoring.

Access to personal information is restricted to authorized personnel and service providers who require it for legitimate business purposes.

4.2 International Data Transfers

Where personal information must be transferred or processed across borders, we will take appropriate measures to ensure that such transfers comply with applicable data protection requirements.

We will implement suitable security safeguards and obtain consent or authorization where legally required.

4.3 Data Retention

We retain personal information only for as long as reasonably necessary to:

When personal information is no longer required, we will securely delete or anonymize it, unless further retention is legally required.

5. Security of Personal Information

We are committed to protecting your personal information against unauthorized access, misuse, disclosure, alteration, and destruction.

5.1 Security Measures

We implement reasonable security measures, including:

Although we take reasonable precautions, no electronic storage system or internet transmission method can guarantee absolute security.

5.2 Security Incident Management

If a personal information security incident occurs, we will investigate the incident, take appropriate corrective measures, and work to minimize potential harm.

Where required by applicable law, we will notify affected users and relevant authorities in accordance with legal requirements.

6. Your Privacy Rights

We respect your rights regarding the collection and processing of your personal information.

Subject to applicable laws, you may exercise the following rights.

6.1 Right to Access

You may request access to the personal information we hold about you and obtain information about how it is processed.

6.2 Right to Correction

If your personal information is inaccurate, incomplete, or outdated, you may request that we correct or update it.

6.3 Right to Deletion

You may request the deletion of personal information that is no longer necessary for the purposes for which it was collected or where deletion is otherwise permitted by law.

Certain information may need to be retained to satisfy outstanding financial obligations, legal requirements, or legitimate recordkeeping needs.

6.4 Right to Withdraw Consent

Where processing relies on your consent, you may withdraw that consent by contacting us or adjusting the relevant device permissions.

Withdrawal of consent will not affect the lawfulness of processing conducted before the withdrawal.

6.5 Right to Object or Restrict Processing

Where permitted by applicable law, you may object to certain processing activities or request restrictions on how your information is used.

6.6 Right to Lodge a Complaint

If you have concerns regarding the handling of your personal information, you may contact us to submit a complaint.

You may also exercise any complaint rights available under applicable data protection laws.

6.7 Exercising Your Rights

To request access, correction, deletion, or other assistance regarding your personal information, please contact:

Email: contact@allaypotmicrofinance.org

We may request reasonable verification of your identity before processing requests involving sensitive account information.

We will review and respond to requests in accordance with applicable legal requirements.

7. Account Deletion

You may request the deletion or closure of your Pocket Cash account by contacting us at:

contact@allaypotmicrofinance.org

After receiving and verifying your request, we will review your account status and process the request in accordance with applicable laws.

If your account has outstanding loan obligations, unresolved transactions, or legally required records, certain information may need to be retained.

Where deletion is permitted, we will delete or anonymize personal information that is no longer required.

Deleting your account does not automatically cancel outstanding financial obligations.

8. Protection of Minors

Pocket Cash is intended for individuals aged 18 years or older who meet the eligibility requirements for our services.

We do not knowingly provide loan services to minors or intentionally collect personal information from individuals under 18 years of age.

If we discover that personal information has been collected from a minor without an appropriate legal basis, we will take reasonable steps to delete it in accordance with applicable laws.

If you believe that a minor has provided personal information through Pocket Cash, please contact us at:

contact@allaypotmicrofinance.org

9. Third-Party Services

Pocket Cash may integrate third-party technologies or services that support payment processing, technical functionality, security, or customer support.

These providers may process limited personal information as necessary to perform authorized services.

We seek to ensure that third-party providers maintain appropriate data protection and confidentiality safeguards.

Where you access external services operated independently from Pocket Cash, the privacy policies of those providers may apply.

We encourage you to review applicable third-party privacy policies when using external services.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, information processing practices, security measures, or applicable legal requirements.

When material changes are made, we will notify users through the Application, email, or other appropriate communication methods.

Where required by law, we will obtain your consent before implementing changes that materially affect the processing of your personal information.

The latest version of this Privacy Policy will be made available through the Application or our official communication channels.

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Company Name: ALLAYPOT MICROFINANCE TANZANIA LIMITED
Application Name: Pocket Cash
Email: contact@allaypotmicrofinance.org

We will review privacy-related inquiries and provide assistance in accordance with applicable data protection requirements.

ALLAYPOT MICROFINANCE TANZANIA LIMITED
Pocket Cash — Privacy Policy